Operation Manager

Responsibilities:

• Hire, mentor, and lead a passionate management team aligned with company values.

• Oversee hotel operations, ensuring brand standards and training are met.

• Manage budgets, supplies, and deadlines to achieve financial targets.

• Represent the hotel in networking with city officials and community stakeholders.

• Drive guest satisfaction scores (GSS) through effective leadership and service excellence.

• Foster a positive work environment that rewards and recognizes team achievements.

• Proven experience as an Operation Manager, heavy operations background.

• Hyatt experience preferred.

• Strong sales and networking skills with a track record of driving financial results.

• Excellent leadership abilities, including hiring, mentoring, and team motivation.

• Organized, detail-oriented, and results-driven.