Operation Executive (Parcel Executive)

Role Summary

Manage end-to-end parcel operations on campus, ensuring accurate tracking, secure handovers, SOP compliance, and a seamless experience for students.

Key Responsibilities

• Parcel Operations & Distribution
• Receive parcels, maintain accurate records, and ensure timely and smooth distribution
• Verification & Handover
• Verify student identity and ensure secure parcel handovers
• SOP Compliance
• Adhere to parcel management processes and ensure compliance during all shifts
• Issue Resolution
• Handle parcel-related queries, disputes, and escalate unclaimed parcels as per process
• Tracking & Reporting
• Monitor parcel volumes, maintain records, and prepare operational reports
• Storage & Security
• Ensure proper storage, safety, and organization of parcels and storage areas
• Coordination
• Work closely with wardens and operations teams to ensure seamless parcel management
  

Eligibility Criteria

• 0–2 years of experience in operations, logistics, customer service, or hostel operations
• Basic organizational and record-keeping skills
• Good communication and problem-solving ability
• Attention to detail and accountability
  
  

Skills: parcels,operations,parcel operation,coordination,parcel,records,secure handover