Operation Executive Manager

Company Description

GetPaisa is a digital lending platform dedicated to providing instant personal loan solutions to salaried professionals and small businesses. By offering a 100% paperless, secure, and efficient application process, GetPaisa simplifies borrowing and ensures customer convenience. With a mission to make credit accessible and transparent, the company aims to remove stress and provide financial assistance quickly and effectively. Our commitment is to deliver innovative and user-friendly financial solutions that support our customers needs.

Role Description

The Operations Executive Manager will oversee and manage operational processes, ensuring efficiency and productivity across various functions. Responsibilities include developing and optimizing workflows, managing resources, monitoring performance metrics, and ensuring compliance with policies. The role involves collaborating across departments to achieve organizational goals and drive process improvements. This is a full-time, on-site position based in New Delhi, India.

Qualifications

• Strong operational management skills, including process optimization, workflow analysis, and resource allocation
• Proficiency in team management and leadership abilities to guide and motivate teams effectively
• Analytical thinking, decision-making, and problem-solving skills for resolving operational challenges
• Experience (Fresher):6 month of experience in Customer Service, Front Desk, or Administration (experience in Banking/NBFC is a big plus).
• Analytical thinking, decision-making, and problem-solving skills for resolving operational and VKYC-related challenges
• Knowledge of compliance standards and experience working within regulatory frameworks
• Strong communication, organizational, and strategic planning skills
• Ability to work in a fast-paced, dynamic, and results-driven environment
• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred)
• Prior experience in financial services or digital lending is an advantage