Operation Executive Intern

Company Description ImpactHub Connect is an emerging work-as-a-service platform in India that supports enterprises in scaling their operations through end-to-end management and outcome-based execution of core business functions. Leveraging a community of over 200 trained executives and 50+ experienced managers across the country, the company delivers operational excellence and seamless client experiences. Its tech-driven solutions help organizations convert fixed costs into variable costs, improve topline performance, and enhance overall profitability. ImpactHub Connect manages recurring business functions such as content moderation and tagging, auditing, due diligence, invigilation, new business development, tele-calling, and influencer marketing. Through ImpactHub Connect Expert, the company also helps enterprises hire and manage high-skill talent on a contractual basis, covering the entire professional lifecycle.

Role Description As an Operation Executive Intern at ImpactHub Connect, you will support daily operational activities that enable smooth delivery of services to enterprise clients. In this remote internship role, you will assist in coordinating work with the distributed executive community, tracking task completion, and maintaining accurate records and reports. You will help streamline processes, support quality checks, and contribute to the documentation of workflows and standard operating procedures. The role involves collaborating with managers and team members, communicating updates, and helping identify operational improvements to enhance efficiency and client satisfaction.

Key Responsibilities

1. Assist with daily operational activities and maintain trackers and reports.
2. Assist with lead generation, online research, cold emailing, and client follow-ups.
3. Maintain operational documentation and ensure records are updated accurately. • Coordinate with internal teams and ensure timely completion of assigned tasks.
4. Support business development activities as required.
5. Assist with administrative and business support activities.

Requirements

1. Freshers and recent graduates are welcome to apply.
2. Bachelor's degree or pursuing a degree in Management, Business Administration, Operations, or a related field.
3. Good verbal and written communication skills.
4. Basic knowledge of MS Excel / Google Sheets.
5. Comfortable with online research, email communication, and client outreach.
6. Proactive attitude with willingness to learn and take ownership.