Job Description

Operations Executive Intern – Elpido

Location: Chennai

Employment Type: Intern

Job Description

Strong problem-solving and follow-up skills. We are looking for an Operations Executive Intern to manage day-to-day operations and ensure smooth coordination between Elpido partners, customers, and the internal team.

Key Responsibilities

Supervise and coordinate all Elpido service partners to ensure smooth daily operations.
Monitor partner availability, attendance, service quality, and punctuality.
Ensure bookings received through the Elpido app are accepted and assigned smoothly without delays.
Coordinate with partners to ensure timely completion of customer bookings.
Handle partner onboarding, documentation, verification, and activation.
Coordinate the distribution and collection of Elpido uniforms and ensure partners follow uniform requirements.
Coordinate and manage partner participation in events, campaigns, training sessions, and operational activities.
Address partner-related issues and resolve operational challenges quickly.
Maintain regular communication with partners and ensure they are informed about company processes, updates, and requirements.
Monitor daily bookings and coordinate with the team to avoid cancellations, delays, or unfulfilled orders.
Maintain accurate records of partners, uniforms, onboarding status, bookings, and operational activities.
Work closely with the Marketing, HR, and Management teams to ensure smooth execution of operational activities.
Identify operational gaps and suggest improvements to improve partner performance and customer experience.

Requirements

Good communication and coordination skills.
Ability to manage and supervise multiple partners simultaneously.
Comfortable working in a fast-paced startup environment.
Basic knowledge of mobile apps and digital platforms.
Willingness to coordinate with partners and attend events or operational activities when required.

Key Skills