Job Title: Operations & Social Media Assistant
Company: BR Nutricure (Womens Health Supplement Startup)
Location: Noida, Sector 52
Experience: 12 years
Employment Type: Full-time
Industry: D2C / Health & Wellness / FMCG (Startup)
About the Company:
We are a fast-growing D2C startup focused on women&aposs health and wellness through high-quality, science-backed supplements. Our mission is to empower women with accessible, effective, and trustworthy health products. As a young and agile team, were looking for driven individuals who want to grow with the brand.
Role Overview:
We are hiring an Operations & Social Media Assistant to support our daily business operations, customer engagement, and basic social media activities. The ideal candidate should be proactive, detail-oriented, fluent in English, and passionate about women&aposs wellness.
Key Responsibilities:
Operations:
- Coordinate daily order processing, packaging checks, and timely dispatch.
- Ensure all products are correctly labelled, batch-coded, and meet shipping timelines.
- Communicate with logistics partners to track and resolve delivery issues.
- Maintain inventory records and coordinate with vendors as needed.
- Assist in basic reporting of sales, stock, and operational issues.
Customer Interaction:
- Respond to customer inquiries via WhatsApp, email, and social media DMs.
- Handle post-purchase queries and ensure customer satisfaction.
- Share feedback with internal teams for continuous improvement.
Social Media Support:
- Assist in basic posting, scheduling, and replying to comments/messages.
- Help coordinate influencer/sample deliveries.
- Monitor social media engagement and trends relevant to the brand.
Requirements:
- 12 years of experience in operations, e-commerce, customer support, or admin roles (preferably in a D2C or startup environment).
- Strong command of English (written & verbal) is a must.
- Comfortable working in a fast-paced, multi-tasking environment.
- Basic understanding of Instagram, WhatsApp Business, and order platforms (like Shopify or similar).
- Organized, responsible, and solution-oriented mindset.
What We Offer:
- A dynamic startup culture with learning opportunities in multiple areas.
- Direct involvement in growing a purpose-driven womens health brand.
- Supportive, collaborative work environment.
- Opportunity to grow into a more senior operations or marketing role.
Location:
On-site Sector 52, Noida
(Only candidates comfortable with working from the office should apply.)
