Operation Analyst

Title: Operations Analyst

Location: Pune

Note:

• Specific/ mandatory skills: Client reporting, MS Office, Performance Measurement and also mentioned in attached document.
• Experience range:0-1 Years
• Open to considering fresher candidates (Yes/No):Yes
• Open to considering relocation/ non-local candidates (Yes/No): No
• Contract duration: 8 months
• Shift timings: US/EMEA
• Number of days work from office:5
• Preference of hiring only diversity candidate (Yes/No): Yes

Summary:

• Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.
• Work includes: Identifying and prioritizing product and service improvement opportunities and creating plans for implementation utilizing comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
• Supporting bank strategy, proactively identifying, and managing areas of risk
• Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
• Communicating changes to operational requirements and their impact on relevant processes and controls

Description

• Executing assigned Production activities
• Ensure 4 eye principal is being followed in the team
• Conduct spot checks to ensure and document adherence
• Maintain up to date process manuals and process reviews
• Manage queries within team and resolve them with help of onshore colleagues if required
• Assist manager in reviewing process changes and update procedures
• Plan back up for team during their leaves
• Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business.
• Maintain clear and prompt communication with departments like risk, front office and performance-
• measurement, IT etc.
• Ensure teamwork culture is practiced.
• To get involved in process improvement projects driven by the management.
• Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes).