About Bigship
Bigship is India's first business hub that offers you solutions for all your eCommerce business needs. This is a robust platform for a best-in-class shipping experience for all the social sellers, marketplace sellers, shop owners and high-volume eCommerces. Focus on growing your business while we help you keep your costs and tasks in line. Keep connected and make us a part of your success story.
Responsibilities
- Responsible for the operations metrics of the shift.
- Take care of stock received and stock outward.
- Ensures quality check of all shipments/bags and ensure zero missing shipments with value and count.
- Preparation of various MIS reports like Inbound, outbound, RTO and aging reports.
- Responsible to arrange maximum deliveries within TAT.
- Responsible for decreasing aging of the shipments.
- Monitor the NDR/RTO and finding solutions for reducing monthly NDR & RTO %.
- Handling a team of support staff & delivery boys.
- Educating the staff about the importance of shipment handling and the work they perform.
- Create a sense of ownership for managing the service center.
- Ensuring process are followed to minimalism loses at Service center.
- Maintaining the service center workplace with dignity and ensuring clean work place policies.
- Communicating with staff about the organizational updates and changes.
- A Sr. Executive (cluster) will be responsible to manage multiple Service centers.
Requirements
- Good knowledge of excel
- 2+ yrs of experience in same field.
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