OpenText VIM AMS Consultant (L2/L3 Support)
Experience: 5-9 Years
Location: Pan India
Must Have Skills:
- OpenText VIM (3+ years)
- SAP FI (Accounts Payable)
- SAP MM Invoice Verification
- OpenText VIM AMS Support (L2/L3)
- Invoice-to-Pay (I2P) / Procure-to-Pay (P2P)
- SAP ECC or S/4HANA Integration
- ArchiveLink & Document Archiving
- Invoice Processing, Exception Handling & Workflow Support
Key Responsibilities:
- Provide L2/L3 production support for OpenText VIM.
- Troubleshoot invoice processing, approval workflows, OCR, MIRO/FB60 posting issues.
- Handle PO/Non-PO invoice exceptions and vendor invoice discrepancies.
- Support minor enhancements, workflow changes, validation rules, and configuration updates.
- Work with SAP FI/MM, ABAP, Basis, and business teams to resolve issues.
- Prepare functional specifications and support UAT activities.
- Ensure SLA compliance, audit readiness, and process documentation.
Preferred:
- Basic ABAP debugging knowledge
- OpenText VIM Certification
- ITIL Certification
