L2 – Red Hat OpenShift Administrator
Location: Turbhe,Navi Mumbai
Experience: 3–5 years OpenShift/Kubernetes administration
Job Overview: Support, operate, and maintain Red Hat OpenShift (OCP 4.x) clusters in production and non-production: day-to-day administration, incident management, application support, monitoring, and coordination with L3, DevOps, and application teams.
Key Responsibilities:
- Day-to-day OCP 4.x administration; RBAC, users, projects/namespaces.
- Manage pods, services, routes, PVCs, ConfigMaps, Secrets; deployments via YAML/Helm.
- L2 support: pod failures, image pull errors,CrashLoopBackOff, node issues;log analysis via oc/cluster logging.
- Cluster health, node status, resourceutilization; scaling (HPA/manual), rolling updates.
- Cluster upgrades and patching underL3 guidance; registryand runtime operations.
- RBAC/ServiceAccounts/SCCs, Secrets, TLS certificates, namespace isolation.
- CI/CD support (Jenkins,GitLab, Argo CD); Prometheus/Grafana/Alertmanager monitoring and RCA.
- SOPs, runbooks, on-calland shift rotationparticipation.
- Prepare operational reports, capacity/utilization inputsand service metrics.
- Ensure SLA compliance, audit readiness and RBI/security policyadherence.
- Maintain SOPs, runbooks, KB articles and operational documentation.
- Coordinate with OEMs/vendors and internal teams for issueresolution.
- Support DR drills, patching,vulnerability remediation and preventive maintenance.
- Participate in RCA preparation for Priority incidents.
- Follow Incident,Problem, Change and Service RequestManagement processes.
Technical Skills:OCP 4.x, Kubernetes (Deployments/Services/Routes/Ingress, ConfigMaps/Secrets/PVCs), Linux, oc CLI, YAML, container troubleshooting; Ansible/Shell basics.
Certifications: Preferred: Red Hat EX280. Coverage Model: 24×7 shifts (3-FTEroster).
