OPENINGS FOR SENIOR CUSTOMER SUPPORT, SAL- 6.5LPA CALL RUMANA

Description

We are seeking a Senior Customer Support Representative to join our team at Pratibha. The ideal candidate will have 1-8 years of experience in customer support, delivering top-notch service to our clients and ensuring their satisfaction.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain a high level of product knowledge to assist customers effectively.
• Document customer interactions and feedback in the support system.
• Collaborate with team members and other departments to enhance customer satisfaction.
• Identify trends in customer inquiries and suggest improvements to processes.

Skills and Qualifications

• 1-8 years of experience in customer support or related field.
• Strong communication skills, both verbal and written.
• Proficiency in using customer support software and tools.
• Ability to handle difficult customer situations with empathy and professionalism.
• Good problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
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SALARY:- 6.5 CTC AND INCENTIVES

IF INETERESTED CALL RUMANA-9620536596