Openings for International Voice Process - Night Shift

Job Opportunity for International Voice Process Technical Support Engineer (Voice Process) & Customer Support (Voice Process) at Movate Technologies, Chennai

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

We are currently hiring for the Technical voice Support at our Ambattur (Ambit IT Park),

Chennai location.

Please find the job details below:

Job Title: Technical Voice - Voice Process

Experience Required: Minimum 6 Months experience from Technical voice .

Educational Qualification: Any Bachelor's Degree/12th Pass

Perks & Benefits:

• Pick-up and drop cab facility (doorstep)
• Provident Fund
• Medical Insurance

Technical Support Voice Role

Responsibilities:

· Respond promptly, courteously, and knowledgeably to technical support inquiries

· Provide top-tier support to all customers with a goal of first call resolution

· Educate customers on system installation/use, and assist in troubleshooting

· Utilize prior customer support experience to enable customer success and happiness

· Use problem-solving skills to solve customer issues and address concerns

· Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner/ 15 Days/30 Days(Neg)

Educational Qualification: Any Bachelor's Degree/12th Pass

Customer Support Voice Role

Responsibilities:

*Build trusting Relationships with customers understanding their needs.

*Minimum 6 Months call center Experience

Retail Experience - Bonus

Notice Period : Immediate Joiner/ 15 Days/30 Days(Neg)

Educational Qualification: Any Bachelor's Degree/12th Pass

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

[Confidential Information]

Contact: - Divya : 9025935118