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HCL Technologies Limited

Opening for OTC Order Management(Semi Voice)- Chennai

2-5 Years
3.5 - 5 LPA
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Job Description

Opening for OTC Order Management (Semi Voice)- Chennai

Experience: 2.5 to 5 yrs.

Shift: US Shift (Night Shift)

Location : Chennai

Profile: OTC Order Management

Major Responsibilities: -

  • To manage effectively designated team work-flow to achieve SLA and Targets
  • Excellent communication
  • Input & Process Orders & Returns, including complex orders
  • Validation of Orders and Pricing
  • Management of relevant customer details
  • Manual set up of contracts/machine exchanges/own use machines/etc.
  • Handling of queries for the owned area of responsibility
  • Working with cross functional teams in Country
  • To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
  • To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
  • To respond and action in a timely professional manner any escalations received

Looking for candidates who can join less than 15 days

Interested candidates, kindly register below link HCLTech _ Order Management _Chennai – Fill out form or share your profile to [Confidential Information] with below given details.

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About Company

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

Job ID: 148700197