Opening for OTC Order Management (Semi Voice)- Chennai
Experience: 2 to 5 yrs.
Shift: US Shift (Night Shift)
Location : Chennai
Profile: OTC Order Management
Major Responsibilities: -
- To manage effectively designated team work-flow to achieve SLA and Targets
- Input & Process Orders & Returns, including complex orders
- Validation of Orders and Pricing
- Management of relevant customer details
- Manual set up of contracts/machine exchanges/own use machines/etc.
- Handling of queries for the owned area of responsibility
- Working with cross functional teams in Country
- To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
- To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- To respond and action in a timely professional manner any escalations received
Looking for candidates who can join less than 15 days
Interested candidates can share your profile to [Confidential Information] with below given details.
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