OpenAir – NetSuite Administrator
Location: Bangalore
Experience: 5+ Years Overall Experience
Relevant Experience: Minimum 2+ Years in OpenAir Administration
Educational Background: Finance, Accounting, Business Administration, Information Systems, or related field
Job Summary
We are seeking an experienced OpenAir – NetSuite Administrator to manage, maintain, and optimize our OpenAir and NetSuite environments. The ideal candidate will be responsible for system administration, user support, data management, integrations, and continuous system improvements. This role requires strong technical expertise, excellent problem-solving abilities, and a solid understanding of finance and business processes.
Key Responsibilities
System Configuration & Administration
- Configure, maintain, and optimize OpenAir and NetSuite environments to support business operations.
- Manage user roles, permissions, workflows, custom fields, forms, reports, and dashboards.
- Ensure system configurations align with organizational requirements and best practices.
- Monitor system performance and maintain platform stability and availability.
Data Management
- Maintain data integrity, accuracy, consistency, and security across systems.
- Support data migration, transformation, validation, and reconciliation activities.
- Collaborate with cross-functional teams to ensure high-quality data standards.
- Perform regular audits and data clean-up activities.
User Support & Troubleshooting
- Act as the primary point of contact for OpenAir and NetSuite user support.
- Troubleshoot and resolve system issues in a timely manner.
- Escalate complex technical issues to vendors or support teams when necessary.
- Conduct user training sessions and provide ongoing system guidance.
System Optimization & Enhancements
- Identify opportunities to improve business processes through automation and system enhancements.
- Recommend and implement configuration updates to improve efficiency and user experience.
- Monitor system utilization and proactively address performance concerns.
Integration Management
- Support integrations between OpenAir, NetSuite, and third-party applications.
- Ensure seamless data flow and synchronization across platforms.
- Assist in testing, deployment, and validation of integration solutions.
Documentation & Compliance
- Create and maintain system documentation, user manuals, training materials, and FAQs.
- Document system configurations, workflows, processes, and enhancements.
- Ensure adherence to organizational policies, compliance requirements, and best practices.
Continuous Learning
- Stay updated on NetSuite and OpenAir releases, enhancements, and industry best practices.
- Evaluate new features and recommend adoption where beneficial.
Required Skills & Qualifications
Technical Skills
- Strong hands-on experience with NetSuite ERP and OpenAir Administration.
- Knowledge of system configuration, customization, workflows, reporting, and dashboards.
- Experience with data migration, validation, and system integrations.
- Understanding of API-based integrations and third-party application connectivity.
- Familiarity with finance and accounting processes within ERP systems.
Functional Skills
- Strong analytical and problem-solving abilities.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Strong understanding of business processes and operational workflows.
- Experience managing system enhancement and migration projects.
- Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
- NetSuite Administrator certification is a plus.
- Experience working in Finance, ERP, or Professional Services Automation (PSA) environments.
- Exposure to project accounting, resource management, and financial reporting processes.
- Experience supporting global teams and enterprise-level implementations.
