Open Secret - Manager Business Operations (Supply Chain)

Position: Manager Business Operations (Supply Chain)

What You'll Do

- Own end-to-end business operations for e-commerce and quick commerce channels across assigned verticals, with complete responsibility for building and scaling the supply chain.

- Drive selection planning, daily operations, product availability, and expansion across online platforms.

- Grow online channels by improving fill rates, optimizing supply chain efficiency, and strengthening inventory management and demand planning.

- Leverage data extensively to identify gaps, drive operational improvements, and enable scalable growth.

- Act as the primary point of contact for internal and external stakeholders, ensuring seamless coordination and execution across functions.

In essence, you will operate as the business owner for online channelsleading the team, setting direction, making critical decisions, and delivering strong operational and commercial outcomes. This is a highly operational and data-intensive role, requiring deep ownership, structured thinking, and strong leadership.

What We're Looking For

- Proven experience in a high-growth, operations-driven environment such as startups, e-commerce, or FMCG.

- Strong ownership mindset with a relentless focus on operational excellence and outcomes.

- Exceptional first-principles problem-solving ability, with a builder's mindset to create scalable systems and processes.

• - Excellent communication skills with the ability to influence and collaborate across multiple stakeholders.