Online Sales Manager

Company Description

Pravasi Souq is a thriving retail and online shopping platform focused on offering high-quality products at competitive prices. Catering to customers across India and the GCC, we provide a diverse range of groceries, household essentials, and premium lifestyle goods. With a dedication to trust, transparency, and customer satisfaction, we strive to deliver a seamless shopping experience. Our mission is to become the most trusted retail brand for expats and families seeking quality, value, and convenience.

Role Description

This is a full-time on-site role based in Kozhikode for an Online Sales Manager. The Online Sales Manager will oversee the online sales operations,Handling online sales executives, strategize and implement effective e-commerce initiatives, and work to improve online performance metrics. Responsibilities include managing customer relationships, spearheading online marketing campaigns, optimizing the e-commerce platform, and collaborating with the product and professional teams to meet sales goals and ensure customer satisfaction.

Qualifications

Minimum 3 year experience in relevant field,

• Strong skills in Sales and Customer Service to engage clients and achieve sales goals
• Expertise in E-Commerce and Online Marketing for optimizing online store performance and driving traffic
• Exceptional Communication abilities to interact with customers and team members effectively
• Understanding of digital sales tools, platforms, and analytics is a plus
• Proven ability to lead, manage, and motivate a team
• Bachelor's degree in Marketing, Business, or a related field is preferred
• Previous experience in a similar role, particularly in e-commerce or retail, is an advantage