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chotteylal and sons

Online Sales Executive

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Job Description

Online Sales Executive

Location: In-office, Karol Bagh, New Delhi

Job Type: Full-time, 6 days a week

Experience: 2–4 years in sales/customer handling

CTC: ₹24,000 – ₹26,000 per month

Requirement: Excellent English speaking and typing skills

Key Responsibilities
  • Handle online customer inquiries on calls, WhatsApp, chat, and social media.
  • Share product details, prices, availability, and order information clearly.
  • Convert online leads into confirmed orders.
  • Manage online orders and coordinate with the store team for processing.
  • Follow up with customers and support after-sales queries.
  • Collect customer feedback and maintain a professional brand image.
  • Support basic online promotions, listings, and customer engagement.

Required Skills
  • Strong sales skills and ability to achieve targets.
  • Good customer service and support skills.
  • Clear communication in English and Hindi.
  • Good typing speed and comfort with online chats.
  • Computer knowledge and ability to use Microsoft Excel
  • Attention to detail and ability to manage multiple customers and orders at the same time.
  • Experience in retail, fashion, jewellery, bridal accessories, or e-commerce will be preferred.
Qualification
  • High school diploma or equivalent required.

More Info

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About Company

Job ID: 149379727

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