Online B2B Sales Executive

Key Responsibilities

• Handle inbound inquiries from IndiaMART, website, WhatsApp, email, and social media channels.

• Qualify leads and understand customer requirements.

• Recommend suitable pump models based on application and customer needs.

• Prepare quotations and follow up with prospective customers.

• Convert inquiries into orders through effective communication and relationship building.

• Maintain lead records and sales activities in CRM or internal systems.

• Coordinate with production, dispatch, and accounts teams for smooth order execution.

• Follow up on pending quotations and dormant leads.

• Build relationships with dealers, distributors, contractors, builders, OEMs, and industrial customers.

• Assist customers with product information, pricing, availability, and technical documentation.

• Support participation in exhibitions, trade fairs, and business events when required.

• Achieve monthly inquiry conversion and sales targets.

Required Skills

• Strong communication and negotiation skills.

• Ability to communicate professionally over phone, WhatsApp, and email.

• Basic understanding of sales processes and customer relationship management.

• Comfortable handling multiple customer inquiries daily.

• Proficiency in MS Excel, Google Sheets, and email communication.

• Positive attitude and result-oriented mindset.

Preferred Skills

• Experience with IndiaMART, TradeIndia, or B2B lead generation platforms.

• Experience in industrial products, pumps, motors, electrical products, machinery, or engineering sales.

• Knowledge of CRM software.

• Understanding of dealer and distributor networks.