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PhonePe

Onboarding specialist

PhonePe
Bengaluru
1-7 Years

This job is no longer accepting applications

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  • Posted 3 months ago
  • Over 100 applicants

Job Description

Key deliverables:

  1. Resolve account and transaction-related customer queries
  2. Ensure adherence to process guidelines for customer interactions
  3. Identify and escalate issues to relevant internal teams
  4. Recommend improvements to enhance customer experience

Role responsibilities:

  1. Handle queries via phone and digital channels with integrity
  2. Educate customers on PhonePe products and services
  3. Meet daily productivity and quality metrics
  4. Collaborate cross-functionally for swift issue resolution

More Info

Job Type:
Permanent Job
Industry:
Mobile Payments
Role:
HR Business Partner, HR Executive/Recruiter, HR Manager, Admin - Head/Manager
Function:
Human Resources
Employment Type:
Full time
Open to candidates from:
Indian

About Company

PhonePe

PhonePe

Job ID: 114613075

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Last Updated: 04-09-2025 06:39:26 AM
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