Omni Sports Advisor - Decathlon Dehradun | Uttarakhand
Job Description
- Customer Experience
- Understand customer needs and recommend the right products and solutions.
- Deliver an engaging, personalised and seamless shopping experience.
- Build lasting relationships and encourage customers to return.
- Sport & Technical Expertise
- Develop strong technical knowledge of your sport, products and their uses.
- Practise and share your passion for your passionate sports.
- Help customers make informed decisions according to their sporting needs.
- Merchandising Excellence
- Create inspiring, accessible and customer-centric layouts.
- Ensure product availability, visibility, pricing and stock accuracy.
- Use customer feedback and sales performance to improve the showroom experience.
- Business Performance
- Contribute to turnover, quantity growth, customer acquisition and retention.
- Analyse key performance indicators and identify business opportunities.
- Take action to improve sales, stock availability and commercial efficiency.
- Community & Market Development
- Connect with local clubs, academies, coaches, institutions and sporting communities.
- Organise sporting activities and customer engagement initiatives.
- Identify local market opportunities and encourage more people to discover your passionate sports.
- A genuine passion for sport and an interest in practising passionate sports.
- A customer-oriented mindset and a desire to help people.
- Curiosity about products, merchandising and business performance.
- Initiative, accountability and a willingness to take on challenges.
- A collaborative mindset and motivation to learn and grow.
More Info
Key Skills
Community Market Development
Merchandising Excellence
Business Performance
Sport Technical Expertise
