Job Title: Offshore SAP Delivery Director (Solution Head)
Level: Vice President / Associate Vice President
Location: India Hyderabad / Chennai / Bangalore
The Offshore SAP Delivery Director (Solution Head) will serve as a strategic and operational leader responsible for the end-to-end delivery, governance, and innovation of SAP transformation programs. This role demands a blend of solution architecture mastery, delivery discipline, and leadership excellence, ensuring every engagement aligns with Sutherland's promise of delivering value through digital innovation.
Key Responsibilities
Strategic Solution Leadership
- Lead SAP Greenfield and Brownfield implementations, providing technical direction and solution governance across programs.
- Act as the chief solution authority, driving design integrity for S/4HANA, BTP, and core modules including SD, MM, CPQ, and FICO.
- Establish solution review frameworks, engineering standards, and delivery best practices across all SAP engagements.
- Drive continuous innovation leveraging SAP BTP, automation, and digital integration tools to deliver measurable business outcomes.
Delivery Excellence & Governance
- Own end-to-end solution delivery outcomesfrom architecture through deployment, integration, and stabilization.
- Oversee multi-disciplinary teams of solution architects, developers, testers, and OCM professionals ensuring on-time, quality delivery.
- Apply Agile principles and SAP Activate methodology to optimize delivery velocity and adaptability.
- Ensure alignment with Sutherland's quality, compliance, and customer success frameworks.
Client & Stakeholder Leadership
- Serve as the executive point of contact for strategic SAP programs, driving customer satisfaction, engagement governance, and conflict resolution.
- Partner closely with global delivery heads, sales, and practice leaders to shape solution strategy and pursuit readiness.
- Champion executive communications, presenting progress, risks, and insights to senior stakeholders both internally and externally.
Leadership & Capability Building
- Build and scale a high-performing SAP delivery team with clear accountability and ownership across workstreams.
- Mentor senior managers and architects, fostering a culture of collaboration, innovation, and delivery ownership.
- Lead initiatives to modernize delivery through engineering mindset, process automation, and emerging SAP technologies.
Experience & Expertise Required
- 1520+ years of progressive SAP delivery experience, including 2+ full-cycle Greenfield implementations.
- Proven success as a Solution Architect or Program Director in complex, multi-module S/4HANA and BTP engagements.
- Expertise across multiple SAP domains (SD, MM, CPQ, FICO) with strong integration and customization knowledge.
- Experience delivering global transformation programs using Agile and SAP Activate methodologies.
- Demonstrated ability to lead large, distributed delivery teams and manage senior client stakeholders.
- Strong executive presence, analytical thinking, and communication skills.
