Offshore Digital Adoption Platform (DAP) Developer

Build and maintain in-app guidance using Digital Adoption Platforms (DAPs) aligned with program standards.

Collaborate with SMEs and training leads to identify and prioritize DAP content needs.

Onboard and coach client teams on using Userlane for content development.

Ensure consistency, usability, and accuracy of DAP content across systems and regions.

Translate functional and technical knowledge into clear, effective DAP guidance.

Support cross-regional content standardization and best practices for digital adoption.