Officer - Tech Support&Customer Support - 4.5
Vighnesh Boothalingam (Proprietor of Jobs N Ta Hr Services)- Posted a day ago
- Over 50 applicants have applied
Job Description
1. To give voice, chat and email Anydesk support to all franchisees
2. Provide training of the software application to franchisees and internal teams
3. Maintain support tracker of all the support handled on daily basis
4. Take regular feedback from franchisees on support and application
5. Escalate bugs and technical issues to the software vendor and get it fixed 6. Prepare SOP manuals for the usage of application
7. 1000 plus franchisees to be supported - average support per day will be 30 to 40 (highest)
More Info
About Company
JOBS 'n TA - One of “South India’s� Leading HR Services Company !
JOBS ‘n TA is a premier HR Company focusing on Building Human Capital, through its entire gamut of HR-Services ranging from Staffing, Training & HR Consulting.
We believe, professional excellence is a collective experience – to be Spotted, Nurtured and Shared!
About Recruiter
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