Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: Why does this position exist and What is it expected to accomplish)
This position exists due to the need for processing , the specialised service desk in branch operations for the Cluster and for ensuring smooth functioning of the branch set ups in the Cluster.
This position is expected to accomplish a clean audit rating by handling transactions in line with regulatory and internal guidelines and also to meet the expectations of internal and external clients.
Key Accountabilities
- Handle & Processing of Trade, FCY remittance, Capital account transactions and specialised operations of branches as per defined SOPs and in line with regulatory and compliance guidelines.
- Adherence to agreed TATs with business thereby ensuring customer satisfaction.
- Ensure that the process controls are implemented at the branches as per the timelines specified and strictly adhered as per the changes.
- MONITORING OF Inwards in NOSTRO.
- Handle exceptions and deferrals and ensure closure within timelines. Ensure MIS and reports are submitted in a timely manner.
- Improving day 1 preparedness for inspections. Maintain Satisfactory audit performance. No high risk points and reduce number of medium risk findings. Overall reduction by at-least 50% on Audit findings.
- All Stake-holder management (Internal / External)
- Self Learning, Multi-tasking.
Job Duties & Responsibilities
- Handle & Processing of Trade operations, FCY remittance , Capital account transactions and specialised operations with zero errors.
- Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
- Ensure all transactions received (Trade, FCY, Wealth management, Retail servicing, CMS Cheque Clearing) are raised in a timely manner and all reconciliation activities are performed.
- Ensure timely receipt and submission of regulatory and other reports by the Branches.
- Any other job duty and responsibility assigned by Operations Head /RoH from time to time or on adhoc basis.
- Record keeping of all documents as per banks process and policy along with archival on a timely basis.
- Monthly branch health and Governance checks for audit readiness
- Liaising and Coordinating with regulators for approvals if any.
Core Competencies:-
- Core understanding of Regulatory framework for Banking business.
- Strong on interpretation and assessment of Regulatory guidelines.
- Diagnostic skills and rigorous approach to problem solving.
- Strong Communication, negotiation and objection management skills
- Strong formal presentation skills to gain acceptance to solutions, both internally and externally
- Attention to detail & Tenacious.
- Eye for detail and ability to manage objections.
Competencies & Experience:-
- 10+ years of Compliance experience in Banking Industry
- Knowledge of banking and financial services regulations/circulars
- Knowledge on all regulations of RBI.
- Sound knowledge of the overall banking environment (primarily pertaining to both Retail & Corporate Banking)
Location:
Ahmedabad
Job:
Operations
Schedule:
Regular
Employee Status:
Full time
