Officer/Senior Officer - Information Technology

Job Description:

1. Application Support & Administration

• Provide functional and technical support for enterprise and QC-related applications such as ERP, LIMS, QMS, SAP, standalone lab software, and label design software.
• Manage user access, roles, and privileges as per access control SOPs.
• Ensure compliance with 21 CFR Part 11 requirements, including audit trails, electronic signatures, and access controls.
• Conduct periodic user access reviews and maintain documentation.
• Maintain system master data in coordination with user departments.

2. Data Integrity & Security

• Ensure audit trail reviews are performed where applicable.
• Monitor data backup status and restoration testing.
• Ensure antivirus compliance and patch updates.
• Identify and escalate data integrity risks.

3. Incident & CAPA Support

• Log and track application incidents.
• Perform Root Cause Analysis (RCA).
• Support CAPA implementation related to computerized systems.

Preferred Experience: 1 to 3 Years of Relevant Experience

Work Location: Goa (In Office)