PurposeHandling Deviations, Customer Complaint investigations, Support in Audit and Compliance Management, Handling of MS documentationPosition/JobTitleQA officerDepartmentQuality AssuranceReportingToSection Head QMSLocationSataraYears of Experience2-5 YearsDosageFormLiquid / PotentJobResponsibilities/ Deliverables
Handling Deviation, Customer complaint documentation, participating in investigation, and drafting investigation reports.
Responding to customer communications and queries.
Preparation and review of SOPs applicable for customer complaint and other job-related SOPs.
EvaluationofMSdocuments.
PreparationofSiteMasterFile.
Participate in customer and regulatory inspections and ensure customer complaint CAPA effectiveness.
Participate in self-inspections.
To audit the internal quality systems a part of self-inspection (internal audit).
PreparationofpresentationsandMOMforManagementReviewMeetings,weekly report and follow-up for action closures.
