Office 365 Support Executive

Job Summary

We are looking for a skilled Office 365 Support Executive with hands-on experience in SharePoint and Excel. The candidate will be responsible for supporting, training, and managing Office 365 tools, along with setting up and maintaining shared files, folders, and collaboration platforms like Teams.

Key Responsibilities

·       Provide end-user support for Office 365 applications, especially SharePoint, Excel, and Teams

·       Create, manage, and maintain SharePoint sites, document libraries, and permissions

·       Set up and manage shared files (Excel, Word) and Teams channels for collaboration

·       Handle user access, roles, and permissions across Office 365 tools

·       Deliver user training sessions on SharePoint, Excel, and Teams usage

·       Troubleshoot issues related to file access, syncing, and collaboration tools

·       Assist in data organization, reporting, and dashboard creation using Excel

·       Ensure proper document management and version control practices

Required Skills & Qualifications

·       2–3 years of experience in Office 365 support

·       Strong hands-on experience with SharePoint Online

·       Advanced knowledge of Microsoft Excel (Pivot Tables, Data Filters, Formulas, Basic Reporting)

·       Experience in managing Microsoft Teams channels and file sharing

·       Good understanding of user permissions and access management

·       Basic knowledge of OneDrive and document collaboration tools

·       Strong problem-solving and communication skills

Preferred Skills

·       Experience in conducting end-user training sessions

·       Knowledge of automation tools like Power Automate (added advantage)

·       Basic understanding of data visualization tools (Power BI is a plus)

Key Competencies

·       Good communication and interpersonal skills

·       Ability to handle multiple tasks and user requests efficiently

·       Strong attention to detail

·       Budget : 25% hike on current CTC

·       Job Location: Mahalaxmi Mumbai