Office 365 Administration

Key Responsibilities

• Administer and support Microsoft 365 environment (Exchange Online, MS Teams, SharePoint, Azure AD).
• Manage user accounts, mailboxes, licenses, and groups via M365 Admin Center and PowerShell.
• Implement and manage email security policies using Proofpoint.
• Maintain documentation for configurations, procedures, and change management.
• Automate routine administrative tasks using PowerShell scripts.
• Stay updated with Microsoft 365 roadmap and recommend improvements.
• Handle day-to-day operational tasks and major incidents (INCs).
• Troubleshoot technical issues with strong problem-solving skills.