Observability Product Developer (Full Stack + Grafana)

What we believe in

ABB's Process Automation business area enables customers to operate some of the world's largest and most complex industrial infrastructures, helping them outrun - leaner and cleaner. We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.

Your role and responsibilities

In this role, we are looking for a Software Engineer - Observability Platform to join our Digital Industry organization and contribute to the Genix Platform Engineering function. The role requires an individual with strong expertise in developing enterprise-grade observability solutions supporting end-to-end operational visibility across industrial edge-to-cloud environments. The candidate will be responsible for designing, developing, and enhancing scalable platform capabilities that provide actionable operational insights, telemetry correlation, and health monitoring for cloud-native systems.

The work model for the role is: Hybrid

This role is contributing to the Digital Industry / Genix Platform Engineering function in India (Bengaluru). Main stakeholders include Platform Engineering teams, SRE/DevOps teams, Application and Product Engineering teams, Customer Delivery teams, and internal users of the Genix ecosystem.

You will be mainly accountable for:

. Design, develop, and enhance software components for the Genix Health Hub observability platform, enabling end-to-end operational visibility across industrial edge-to-cloud systems.

. Build and maintain core platform capabilities including telemetry ingestion and processing pipelines, backend services, and user-facing observability features to support scalable and reliable operations.

. Develop reusable Grafana dashboards, templates, and plugins that provide rich visualizations, operational diagnostics, and actionable insights for industrial workloads and platform services.

. Implement full-stack capabilities including APIs, microservices, and user interface workflows to support telemetry correlation, incident management views, health insights, and operational analytics.

. Collaborate closely with Platform Engineering, SRE/DevOps, and Application teams to onboard services, improve platform reliability, and enhance operational observability.

. Contribute independently across the software development lifecycle, including requirements analysis, conceptualization, prototyping, design, development, testing, release activities, and ongoing maintenance and support.

. Perform software engineering activities related to software development, quality engineering, testing, DevOps, release management, support, and maintenance with limited supervision.

. Develop structured, maintainable, and scalable code while ensuring appropriate documentation and adherence to established engineering standards and best practices.

. Identify and understand various user personas interacting with the platform and contribute to defining intuitive user experiences, interfaces, navigation patterns, and workflows aligned to their operational needs.

. Provide accurate estimates for development activities, proactively manage deliverables, and ensure successful completion of assigned work within agreed timelines.

Qualifications for the role

. 4-8 years of experience in software development, preferably within platform engineering, observability platforms, or product engineering environments supporting cloud-native systems.

. Strong expertise in building observability solutions and hands-on experience with Grafana, including dashboard development, templating, plugin customization, and operational visualization capabilities.

. Proven experience working with modern observability technologies including Prometheus, Loki, Tempo and/or Jaeger, and OpenTelemetry SDKs and Collectors for telemetry collection, processing, and correlation.

. Proficiency in full-stack software development with strong front-end development skills using React and TypeScript.

. Hands-on experience with backend development technologies such as Node.js, Python, and/or Go for building scalable APIs and microservices.

. Solid understanding of Kubernetes environments, preferably Azure Kubernetes Service (AKS), including deployment patterns, observability integration, and troubleshooting distributed systems.

. Experience developing and integrating APIs, microservices architectures, and cloud-native applications to support enterprise-scale platform capabilities.

. Strong problem-solving skills with experience debugging complex distributed systems and ensuring reliable integrations with observability data stores and monitoring platforms.

. Excellent communication and collaboration skills with the ability to work effectively with SRE/DevOps teams, Platform Engineering teams, and Product Engineering stakeholders.

. Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline, or equivalent practical experience delivering enterprise-grade software products.

What's in it for you

. Opportunity to build a strategic enterprise observability platform used across industrial edge-to-cloud deployments globally.

. Exposure to modern telemetry ecosystems, cloud-native engineering practices, and cutting-edge observability technologies.

. Collaboration with Platform Engineering and SRE teams to deliver solutions that drive meaningful operational insights and business value.

. Opportunity to contribute to high-impact platform capabilities that improve reliability, operational efficiency, and customer experience across industrial digital solutions.

. Continuous learning and growth opportunities within a global technology organization focused on innovation and digital transformation.

More about us

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The Process Automation (PA) business area automates, electrifies, and digitalizes some of the most complex industrial infrastructures globally. Through its divisions, it serves customers across energy, process and hybrid industries, including oil and gas, chemicals, water, mining, marine and ports, pulp and paper, and many more. By combining deep domain expertise with innovative digital technologies, ABB enables customers to improve reliability, optimize operations, and accelerate their journey toward smarter, more sustainable industrial ecosystems. The Genix Platform plays a critical role in delivering these capabilities by providing scalable, secure, and intelligent digital solutions that empower industrial organizations worldwide.