Observability Engineer

Whisk Software Private Limited

Gurugram, Hyderabad, Pune

8-13 Years

This job is no longer accepting applications

Posted 4 months ago
Over 50 applicants

Job Description

Job Title: Observability Engineer

Location: Hyderabad, Pune, Gurgaon

Experience: 8 - 14 Years

Notice Period : Immediate to 15 Days

Skills: ITIL, ITSM, Sumo Logic, APM Tools

Role and Responsibilities:

Develop and implement comprehensive observability strategies to monitor IT systems and applications.
Utilize ITSM/ITIL frameworks to align observability practices with organizational processes and standards.
Deploy and manage APM tools to monitor the performance and health of applications.
Analyse APM data to identify performance bottlenecks and optimize application performance.
Configure and maintain Sumo Logic for log management and analytics.
Use Sumo Logic to collect, process, and analyse logs, metrics, and traces to gain insights into system behaviour.
Collaborate with IT teams to identify, investigate, and resolve incidents and problems.
Conduct Root Cause Analysis (RCA) to prevent recurrence of issues and improve system reliability.
Analyse data to detect anomalies, trends, and potential issues before they impact users.
Create and maintain dashboards to visualize key performance indicators (KPIs) and system health metrics.
Generate reports to communicate findings and recommendations to stakeholders.
Implement best practices from ITIL/ITSM to enhance the efficiency and effectiveness of observability processes.
Work closely with development, operations, and security teams to ensure comprehensive observability coverage

Required Skills:

8+ Years of experience, having thorough knowledge on ITIL/ITSM process.
Should have good exposure to APM tools existing in market like Dynatrace, Datadog
Should have expertise in sumo logic.
Design and implement alerting mechanism leveraging tools for monitoring, alerting and logging to detect potential issues.
Reduce noise on alerts.
Periodic reviews to increase observability coverage across applications.
Periodic review of metrics and derive anomalies.
Periodic updates to dashboards as required

More Info

Job Type:

Permanent Job

Industry:

Software

Role:

Software Engineer /Programmer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Whisk Software Private Limited

Why choose GSPANN

â€œWe GSPANNiansâ€� are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

Weâ€™re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.

Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace

Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU

Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, youâ€™re in the company of marquee clients and extremely talented colleagues

Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family

Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavours

We invite you to carry forward the baton of innovation in technology with us.

Letâ€™s Co-create.