OAT (Open Account Trade) Product Manager

Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services.

In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.

In Cash & Trade, you will be part of the product management team that provides seamless and cost-effective solutions to customers. Whether it is through conducting market research, or by enhancing a product or system's features to meet customers needs, you will have every opportunity to shape the business. You will also be exposed to a myriad of Trade and Cash Management products through various marketing campaigns and joint visits with our relationship managers.

Job Purpose

To provide product innovation, policies and support structuring facilities to assist sales and coverage team to grow the Open Account Trade franchise in India.

Key Accountabilities

• Conceptualise, plan and execute rollout of new product variants, service and enhancements in the Bank's Trade Finance offerings
• Understand the operating model, nuances, processes and marketland scape for OAT Products (Vendor Finance, Dealer Finance and Receivables Finance).
• Work with Sales Teams to identify opportunities in Traditional and Structured Solution and provide end to end solution.
• Identify opportunities in industry segments and create specific product proposition
• Monitor and remain accountable for achievements of product revenues against targets
• Preparation and finalization of legal documents for transaction specific & generic structured trade solutions
• Provide guidance on policy/procedure, regulatory compliance, and operations/system-related issues and strengthen risk management.
• Create, Maintain and Disseminate suitable Business Analytics

Job Duties & responsibilities

• Play an active role in development of the Open Account Trade product portfolio in line with Group guidelines and budgets.
• Conceptualise and create/enhance new product and services that will add to or grow existing revenue streams
• Innovate/Structure customised solutions to meet specific customer requirements and improve transaction yields.
• Identify industry segments with specific requirements and create value propositions to target opportunities presented
• Identify cross border opportunities within and outside the Group and means to capture these flows
• Post implementation review of new roll-outs, and initiate action where necessary
• Maintain close liaison and seek assistance from Head Office GTS product, sales and operations teams for product development, end to end structuring and creating efficient cross border processes
• Engage with operations and sales to build and maintain an effective customer service model that differentiates DBS
• Identify system and process gaps and partner trade operations in closing these
• Provide guidance on regulatory compliance to Coverage and Trade sales Teams
• Build and maintain suitable MIS

Required Experience

• Eye for Detail and would need to understand and structure documentation around structures. Will need direct customer and internal stakeholder communication.
• Understanding of Vendor/Supplier, Dealer and Receivables Finance is required.
• Experience in handling or understanding trade transactions would be preferred.

Education / Preferred Qualifications

• Post Graduate and having 8-12 years banking experience.
• Team player with good communication and negotiation skills.

Core Competencies

• High level of thinking and execution capabilities – ability to conceptualise and implement new ideas on the ground

• Strong communication and persuasive skills - communicate effectively (verbally and in writing/presentation) and influence stakeholders at all levels within the organisation

• Teamwork – high level of ability to work well with Trade RM's and Group functions and business and support units to achieve full co-operation and synergies.

• Commercial orientation – ability to identify business/revenue opportunity, plan and focus on achieving budgeted Trade targets in an organized and structured manner.

• Technical/Market knowledge

1. Trade product knowledge and full understanding of features, capabilities, legal compliance and tax issues.

2. Good understanding of front and back office processes and how these interface with clients needs.

3. Knowledge of cross border Trade needs of customers, requirements and expectations and trends/drivers in the market place.

4. Well versed with the RBI regulations governing banks as regards Trade products and the general regulatory environment in India.

Technical Competencies

As above. Additionally should possess sound knowledge of Local and international trade regulations, guidelines, best practices governing Trade Finance business

Work Relationship

Will need to work closely with Institutional Banking/ GTS RM's, Network Trade advisors and with Operations team