O365 Administrator - Technical Lead

Responsibilities:

• Manage and support Office 365 services including Exchange Online, Teams, and OneDrive.
• Manage user accounts, permissions, and licenses in Azure and in on premise AD.
• Having knowledge of AADConnect and troubleshoot & resolve Directory synchronization issues.
• Strong powershell skills to build automation solutions for Exchange online and other o365 services.
• Manage Azure entra ID and Azure runbooks.
• Troubleshoot and resolve issues related to Office 365 services.
• Troubleshoot and resolve escalated Help desk issues related to O365.
• Having experience on O365 services tenant to tenant migration using tools like Bittitan, Sharegate etc.
• Plan and execute migrations, updates, and integrations with other systems.Should be aware of Azure app registrations andAzure SSO's.
• Collaborate with other IT professionals to implement best practices.
• Develop and maintain documentation for Office 365 configurations and procedures.
• Stay updated with the latest Office 365 features and updates.
• Ensure data backup and recovery processes are in place and tested.
• Manage and configure Office 365 groups and distribution lists.
• Monitor and manage Office 365 service health and incident management.
• Implement and manage multi-factor authentication and other security measures.
• Coordinate with Microsoft support for issue resolution and service requests.

Skills: Exchange online/MSTeams/ AADConnect/Office365/AzureAD/Powershell