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O365 Admin

4-6 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

Key Responsibilities:

  • Provide high-end technical and project-based support & consultation for Office365 Cloud services.
  • Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package.
  • Handle Tier 3 operations for all Office365 workloads, primarily:
  • Exchange Online
  • SharePoint Online
  • Microsoft Teams
  • Security & Compliance
  • Assist Tier 1 & Tier 2 resources in addressing Office365-related issues.
  • Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer.
  • Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers.
  • Resolve global cross-functional or work-team issues.
  • Define key management routines and governance strategies to ensure effective business process execution.
  • Skills : - O365, On Prem, Teams, Exchange Online, SharePoint, O365 Admin, Office365 Cloud Services, Technical Support, Project Support, Solution Architecture, Microsoft Office365, Exchange Online, SharePoint Online, Microsoft Teams, Security & Compliance, Tier 3 Operations, Tier 1 & Tier 2 Support, Issue Troubleshooting, SLA Management, Ticket Tracking, Cross-Functional Issue Resolution, Governance Strategy, Business Process Execution, Cloud Solutions, Office365 Workloads, Advanced Issue Resolution, IT Support, Cloud Governance.
  • Keywords
  • O365,On Prem,Teams,Exchange Online,SharePoint,O365 Admin,Technical Support,Project Support,Solution Architecture,Microsoft Office365,Office365 Cloud services*

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

We are a young, dynamic IT solutions and umbrella services company. System Audit is our thrust area and we have expanded our sphere to include various aspects of the same in our business endeavor. Founded on a vast IT experience, Shashwat is a technically sound and professionally reliable company with long term business relations as its singular objective. Our key differentiation in Audit space is our sound technological knowledge which helps us go beyond merely identifying and pinpointing the discrepancies. We give solutions In a short span of time since inception, we have earned the trust of customers across Maharashtra and our customers include business enterprises, educational institutes, banks and IT companies of repute.

Job ID: 118661643