Job Title: O365 Admin
Location: Chennai/ Mumbai(Airoli)
Experience: 8-11 years
Skills: O365-Webconferencing
Job Description This is for Exchange & O365 Admin:
- Managing Exchange 2016/2019 in a large, on-premise, clustered enterprise environment (5+ years)
- Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions
- Troubleshooting mail flow issues
- Ability to focus on ticketing system for sustained periods
- Sound knowledge of Email client like Microsoft Outlook and OWA
- Ability to multi-task to address multiple and often conflicting priorities in a fast-paced environment
- Proven knowledge on O365, Microsoft Exchange and Enterprise Vault Server
- Set Up and Manage Information Rights Management in Exchange Online
- Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted email
- 5+ years Office 365 management experience including some combination of service management of SharePoint, Exchange, Skype for Business/Microsoft Teams and/or other collaboration solution delivery management including workflow tools such as Microsoft PowerAutomate & PowerPlatform tools and their predecessors.
- Technical proficiency in service solution design including custom solutions in Office 365 utilizing Azure services as needed.
- Microsoft Service Adoption Specialist certification and additional Microsoft technical certifications in SharePoint, Exchange and/or Skype for Business or Microsoft Teams preferred, but not required
- Create/Manage user accounts and Azure user accounts, Office 365 include password maintenance.
- Monitoring system performance and Implement performance tuning.
- We will configure Direct Routing with Media Bypass - so the media traffic will flow between native Teams clients & SBC directly without any hairpin bend/flow through the Office 365 Cloud.
- Administrator must ensure Enterprise Vault systems and infrastructure availability. Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires a wide range of support tasks.
- 5+ years working with Veritas Enterprise Vault for medium to large enterprises
- Intimate knowledge of Microsoft Windows Server 2012/2016/2019 implementation, clustering and troubleshooting techniques
- SQL Server monitoring and backup procedures
- On Premise Exchange 2016/2019 administration and Exchange migration experience
- Tasks include, but are not limited to, creating and deleting EVault accounts, retrieving historical messages, PST ingestions, and performing custom searches on EVault servers
- Exchange messaging, journaling, and SMTP archiving solutions and Email Migration thru EV PST Import tool
- Hand on experience and certification in email security are a plus (e.g., Microsoft EOP, ProofPoint, Mimecast, etc.)
- Extensive knowledge of crypto, authentication/authorization, mail exchange protocols and standards, including SSL/TLS, STARTTLS, IMAP, POP3, SMTP, SPF, DKIM, DMARC, BIMI, VMC, S/MIME, is required. Experience in DMARC p=reject environments a plus.
- Skill in Microsoft O365 Cloud and On-Prem Exchange Mail Flow, including Policy Rules, Message Trace, and Connectors, Mail Routing is required. Experience with Exchange End User digest is a plus.
- Skill in Microsoft Exchange Online Protection (EOP), E3/E5, Data Loss Prevention, Email Encryption, Retention Policies, Audit logs. Experience with Microsoft Defender for Office 365 is a plus.
