To ensure seamless, safe, and efficient hospital operations round-the-clock by supervising clinical and non-clinical activities during assigned shifts, acting as the central authority (MOD) for decision-making, escalation, and coordination across departments.
Responsibilities
- Clinical Supervision & Patient Care Oversight
- Manager on Duty (MOD) Responsibilities
- Coordination & Communication
- Incident & Emergency Management
- Patient Experience & Grievance Handling
- Staffing & Workforce Management
- Compliance & Documentation
- Support Services Oversight
- Reporting & Escalation
Core Competency
- Clinical decision-making under pressure
- Crisis management
- Strong communication and authority handling
- Conflict resolution
- Multitasking & prioritization
- Assertiveness (not aggression)
- Emotional intelligence
- Ownership mindset
- High accountability
Qualifications
Qualification / Experience Required:
- B.Sc Nursing/ GNM with KNC Registration is a must
- Minimum 8–12 years of experience
- At least 2–3 years in supervisory/ Incharge/ICU/ER role
- Experience in NABH/JCI hospitals preferred
Must have skills
- Clinical decision-making under pressure
- Crisis management
- Strong communication
- authority handling
- Conflict resolution
- Multitasking & prioritization
Good to have skills
- Assertiveness
- Emotional intelligence
- Ownership mindset
- High accountability
