HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Engage with Sales Engineers, Business Development, regional account teams and Project Managers to understand the overall project intent, goals and scope.
- Conduct needs analysis workshops with customers to gain in-depth details of business needs, specific use cases and expected project outcomes.
- Document established understanding of the project goals and requirements; and share the understanding between customer and project teams.
- Be a hands-on professional validating the requirements in labs, or researching network equipment to understand their features, functions and capabilities.
- Analyze business, technical requirements to design and automation solution based on NSP Automation framework documentingthe results either in a solution proposal or high-level design documents.
- Validate the solution with the design and testing teams.
- Keep regular contact with product teams and suggest strategies, initiatives, and remedies for existing use cases, new products or product features.
- Work with technical and commercial teams to outline project solution (solution architecture), suggest product components and service offerings to deliver on the project strive to propose and design a viable solution that will yield a return on investment for the business unit.
KEY SKILLS AND EXPERIENCE
You have:
- Bachelor's degree with 10 to 15 years of relevant work experience.
- Experience assisting sales, accounts, and commercial teams in drafting the statement of work or solution proposals for a commercial offer of the proposed solution.
- Ability to provide direction, assistance, and answer questions to customers and Nokia project delivery teams, ensuring project scope is maintained and the solution is implemented.
- Experience serving as a liaison for cross-business unit customer projects.
- Experience conducting customer needs and requirements gathering workshops and interviews.
- A comprehensive understanding and experience with IP/Optical networking, OSS, and SDN technologies and business, enabling you to lead technical and business discussions with internal and customer experts.
It would be nice if you also had:
- Nokia Service Router Certification Level II+ or Cisco CCNA certification.
- Proven ability to transform customer needs and requirements into successful solution offerings and software specifications.
- Software development experience in an agile environment.
