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Role & responsibilities
We are seeking an experienced and dynamic NRI Banking Acquisition Relationship Manager to join our team. The ideal candidate will be responsible for acquiring and managing relationships with Non-Resident Indian (NRI) clients, providing them with tailored banking solutions, and ensuring exceptional customer service.
- Actively prospect and acquire new NRI clients through various channels, including referrals, networking, and outreach efforts.
- Develop and maintain strong relationships with NRI clients, understanding their financial needs, goals, and preferences.
- Provide personalized banking and investment advice to NRI clients, recommending appropriate products and services to meet their objectives.
- Act as a primary point of contact for NRI clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
- Collaborate with internal teams to deliver comprehensive banking solutions to NRI clients, including wealth management, and banking services.
- Stay up-to-date with industry trends, regulatory changes, and market developments affecting NRI banking, and incorporate this knowledge into client interactions and business strategies.
- Achieve individual and team targets for NRI client acquisition, revenue generation, and customer satisfaction.
Preferred candidate profile
- Bachelor's degree in Business, Finance, or related field.
- Proven track record of success in acquiring and managing NRI clients within the banking or financial services industry.
- Strong understanding of NRI banking products, services, and regulatory requirements.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with NRI clients.
- Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Proficiency in relevant software and CRM systems
Jana Small Finance Bank, formerly known as Janalakshmi Financial Services, is headquartered in Bengaluru. Established in 2008, it became the largest Micro Finance Institution (MFI) in India and gained global recognition for its innovative work in advancing financial inclusion. In 2015, it was among the ten financial institutions to receive in-principle approval from the Reserve Bank of India (RBI) to set up a Small Finance Bank. Jana received its final banking license in April 2017 and began banking operations on March 28, 2018. Under the leadership of its MD & CEO, Ajay Kanwal, the bank aims to become the leading inclusive, digitised bank serving all segments and communities in aspirational India.
Post-transition, Jana Small Finance Bank has been enabling its existing customer base of 4.5 million across 19 Indian states to access formal banking services. As of March 31, 2018, the bank had a Capital Adequacy Ratio (CAR) of approximately 35% and a loan book of INR 76 billion. With an ambitious target to add four million more customers by 2020, the bank has been rapidly expanding its footprint by converting microfinance storefronts into full-fledged bank branches, aiming to have 500 operational branches across 19 states by the end of 2019. The bank employs around 15,000 people, and its senior management brings an average of over 25 years of experience in the banking and financial services sector. Jana Small Finance Bank is regulated by the Reserve Bank of India.
Job ID: 119074345
