Job Description:
- Specific Competence (Essential)
- Strong research and analytical skills: the ability to analyse data sets (Internal, external data-sets) and reports (analyst reports, google research)
- Self-starter, who can start working independently post training.
- Understanding of knowledge management practices, with the ability to curate content from various sources, able to manage the content lifecycle and upkeep the quality of the knowledge library
- Primary research/ interviewing skills: Should have exposure to interviewing senior executives to get inputs/information that s not-so-obvious
Other Skillsets:
- Create power-point decks - good story-boarding and top-down MECE presentations (CXO level facing)
- Project Management skills - work on Initiatives and ability to handle small assignments independently
- Comfort with ambiguity - We always have some unknowns to work with. The ability to make reasonable assumptions, ask questions, learn fast, and be comfortable with ambiguity is important
- Strong interpersonal and communication skills - This role requires primarily working with senior leadership teams (VPs, SVPs) to seek input and as an end-customer in a team environment
Key Roles and Responsibilities
- Liaise with Master Guru s, Guru s to understand learning needs, basis content Gap create/ curate learning material for various competencies
- Secondary research (analyst reports, databases, google research, etc. Sift through and collate relevant information as per the business request
- Primary Research/ Interviewing Genpact VP+ population and External experts: Interview senior G leaders to get inputs/ information that at times is not obvious (not a Q&A mode)
- Analyse Ability to drive a story-line by bring in supporting analyses and synthesis; Analyse data-sets from various sources to cull out relevant business insights which for insights to the learning curriculum
- Deliverable writing/ Power-point decks/ Video s / Learning Modules: Well structured, story-line, MECE, top-down content is needed to be created. This will vary in complexity basis the proficiency asks from the business team.