NOC Manager

Role Responsibilities:

• Supervise daily NOC operations and delegate responsibilities.
• Train, coach, and evaluate team performance.
• Handle internal and external escalations effectively.
• Ensure compliance with operational policies and business goals.

Key Deliverables:

• Efficient team and workflow management for 24/7 network support.
• Continuous process improvements and operational efficiency.
• High-quality service delivery aligned with business objectives.
• Accurate reporting and communication with senior leadership.