NOC Engineer

NOC Engineer

A Fortune 200 company building a 45-engineer Network Operations Centre within its Global Capability Centre (GCC) in India

Location: Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India)

About the Company

A Fortune 200 enterprise is building a 45-engineer Network Operations Centre as part of its Global Capability Centre (GCC) in India and has partnered with Flexiple to hire NOC engineers who will keep its global network and infrastructure running around the clock. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.

Role Overview

As a NOC Engineer, you will monitor network, server, and application health in real time, triage incidents as they surface, and keep outages from reaching the business.

Key Responsibilities

Monitoring and Incident Response

• Monitor network, server, and application alerts across monitoring platforms around the clock
• Triage incidents, diagnose root cause where possible, and escalate to L2/L3 teams per runbook
• Drive incidents to resolution within SLA, keeping stakeholders updated throughout

Shift Operations and Documentation

• Handle shift handovers with clear, accurate logs of open issues and actions taken
• Maintain and improve runbooks, alert thresholds, and standard operating procedures
• Raise recurring issues to engineering teams with supporting data for permanent fixes

Ideal Candidate Profile

• 2 to 5 years in NOC, network monitoring, or IT infrastructure support
• Working knowledge of networking fundamentals such as TCP/IP, DNS, routing, and firewalls
• Hands-on experience with monitoring tools such as SolarWinds, Nagios, Zabbix, or Datadog
• Comfort working rotating shifts, including nights and weekends
• Clear written and spoken English and a reliable remote-work setup

Preferred Qualifications

• CCNA or an equivalent networking certification
• Exposure to ITSM tools such as ServiceNow or Jira Service Management
• Experience supporting a large, multi-site enterprise network

What We Offer

• A frontline seat monitoring a Fortune 200 enterprise's global network from its India GCC
• Remote-friendly, pan-India hiring with long-term placement
• Structured shift schedules with clear escalation paths and senior back-up

Hiring Process

HR Screening → Technical Assessment → Team Round → Culture Fit

This application also puts you in the running for the other monitoring and infrastructure roles we fill for this GCC as it scales.