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No Code Automation and SaaS Integration Specialist

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  • Posted 6 days ago
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Job Description

We are seeking a highly skilled professional with hands-on experience in No-Code Automation tools like Zapier, Make, Airtable, and other SaaS platforms. This role will involve understanding detailed business requirements, followed by designing, implementing, onboarding, and ensuring the successful adoption of automated workflows to enhance operational efficiency across our business functions.

Roles and Responsibilities:

Requirement Analysis:

  • Work closely with business stakeholders to understand operational needs and identify areas for automation.

Workflow Automation Design & Implementation:

  • Use tools like Zapier, Make, and Airtable to streamline and automate key business processes.

SaaS Platform Integration:

  • Connect various SaaS platforms to enable seamless data flow and process automation.

System Optimization & Maintenance:

  • Continuously refine and improve automation workflows for efficiency, accuracy, and scalability.

Onboarding & Adoption:

  • Train internal teams and stakeholders on newly implemented automation, ensuring smooth onboarding and high adoption rates.

Troubleshooting & Support:

  • Identify, analyze, and resolve automation-related issues to maintain system integrity.

Documentation & Best Practices:

  • Maintain detailed documentation of workflows, integrations, and automation best practices.

Strategic Innovation:

  • Research and implement emerging no-code solutions to optimize business operations.

Desired Candidate Profile:

  • 3+ years of experience working with no-code/low-code platforms, specifically Zapier, Make, and Airtable.
  • Strong understanding of API-based integrations, JSON, webhooks, and SaaS-based workflows.
  • Ability to analyze business operations and identify automation opportunities.
  • Proactive in identifying inefficiencies and implementing smart automation solutions.
  • Ability to work closely with cross-functional teams and train users on automated systems.

More Info

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About Company

FCI is a Global provider of Customer Experience Management (CXM) solutions enabling consumer facing businesses of all sizes deliver exceptional customer experience with the help of a dynamic, interactive and hyper-personalized communications (batch, on-demand, ad-hoc).

Job ID: 114282533

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Mumbai

Skills:

Web ServicesSaasApiJsonZapierno-code solutionsWebhooks

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