Interview Mode : Weekend Walkin drive (Face to Face )
Interview Date : 22 -Aug -26(Saturday )
Note : Only candidates currently located in chennai,bangalore should apply.
Role : Nice CXOne Developer
Experience : 4 to 10 Years
Location : chennai,bangalore
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
- Hands-on experience with NICE CXone development (Studio, APIs, scripting).
- Strong understanding of Cisco UCCE/UCCX call flows and routing logic.
- Proficiency in programming languages (JavaScript, Python, or .NET).
Experience with REST APIs, web services, and data exchange formats (JSON, XML).
Job Description
- The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
- Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
- Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
- Translate Cisco call flows and routing scripts into NICE CXone equivalents.
- Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
- Develop automation scripts for provisioning and configuration.
- Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
- Prepare technical documentation, migration guides, and code repositories.
