Job Description

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Experience Range: 6 – 8 Yrs

Location : Pan India

What we are looking for

Must Have

Strong experience designing end-to-end IT automation architecture across IT Operations, Service Desk, and EUC, aligned with measurable business outcomes.
Deep ServiceNow ITSM expertise, including workflow design, integrations, incident lifecycle automation, and governance.
Hands-on architecture experience with Ansible or an equivalent orchestration platform, including reusable runbooks and secure execution patterns.
Strong understanding of Nexthink, Digital Employee Experience, endpoint telemetry, experience rules, and remote-action-led remediation.
Ability to design AI-driven Service Desk workflows using AuRA Chatbot or equivalent conversational AI platforms.

Proven capability to create HLDs, LLDs, integration designs, security considerations, standards, and reusable automation assets.

Minimum Qualification:

15 years of full-time education

Interested candidates kindly respond with your updated CV for further discussion

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