We are looking for a proactive and results-driven New Business Development Executive who will be responsible for driving new client acquisition while also managing ongoing client relationships and accounts. This role requires strong expertise in end-to-end sales, from lead generation and qualification to deal closure, along with effective client servicing and account management.
Responsibilities:
New Business Development & Sales
- Hunt and target new business opportunities for Think Design
- Execute lead generation activities through cold calling, emails, and inbound lead follow-ups.
- Engage and interact with CIOs, CMOs, CTOs, and other decision-makers to understand UX and digital design requirements within their organizations.
- Qualify leads and prospects through structured discovery and needs assessment.
- Set up and coordinate meetings and presentations for the core leadership and design teams at Think Design.
- Own the end-to-end sales cycle, including prospecting, solutioning, proposal creation, negotiation, and closure.
- Close new business deals by coordinating requirements, developing proposals, and negotiating commercial terms and contracts.
- Consistently meet and exceed monthly, quarterly, and annual revenue targets.
Pre-Sales & Proposal Management
- Create compelling presentations, proposals, and pitch decks aligned with client needs and Think Design's offerings.
- Manage POC and proposal follow-ups, ensuring timely closure and clear communication with prospects.
- Coordinate with internal design and leadership teams to define scope, timelines, and pricing.
Client Servicing & Account Management
- Act as the primary point of contact for assigned clients, ensuring strong client relationship management.
- Manage post-sales follow-ups, onboarding, and ongoing engagement with clients.
- Identify opportunities for cross-selling and upselling Think Design's services to existing clients.
- Ensure client satisfaction by aligning deliverables with expectations and facilitating smooth communication between clients and internal teams.
Sales Operations & Reporting
- Maintain and manage an accurate sales pipeline using defined CRM or internal tracking systems.
- Submit monthly sales forecasts, pipeline reports, and revenue updates.
- Track performance against assigned revenue targets and proactively address gaps.
Required Skills & Competencies
- Proven experience of min 7+ years in B2B sales, business development, or account management, preferably in a design, digital, or consulting agency.
- Strong understanding of UX/UI, Web, and Mobile Application Design services.
- Expertise in lead qualification, prospecting, lead conversion, solution selling, and deal closure.
- Excellent communication, presentation, and negotiation skills.
- Ability to interact confidently with senior stakeholders and decision-makers.
- Strong organizational and follow-up skills with attention to detail.
- Target-driven mindset with the ability to work independently and collaboratively.
About Think Design:
Think Design is an Award winning UX Strategy firm with expertise in User Research, Data, UI UX Design and CX. Since 2004, we have been powering mission critical initiatives of some of the world's most renowned organizations and brands, transforming businesses across industries and impacting millions of users through our outcomes.
Think Design was founded by 3 Designers from NID, Ahmedabad, with a motivation to change the design landscape in India. Today, Think Design is part of Havas Group, one of the world's largest Media & Communications groups with presence in 100+ countries.
To know more about us, please visit https://think.design/
