Networking & Cloud Support Trainer

Company name- Anudip Foundation For Social Welfare

Website- www.anudip.org

Location- Chennai (Tindivanam- Mailam College)

Responsibilities:

Deliver instructor-led training (online/offline) on:

Networking fundamentals (TCP/IP, DNS, DHCP, Routing, Switching)

System administration (Windows/Linux)

Cloud concepts (IaaS, SaaS, PaaS, AWS, Azure basics)

Helpdesk tools (Jira, ServiceNow, ticketing systems)

IT support & troubleshooting techniques

Design and update training content, labs, and assessments

Guide students through hands-on labs, simulations, and project work

Assess learning outcomes through assignments and mock interviews

Provide mentorship and one-on-one support to bridge learning gaps

Coordinate with program coordinators to monitor progress and feedback

Desired profile:

Strong understanding of:

OSI and TCP/IP models

Networking hardware (routers, switches, firewalls)

IP addressing, VLANs, Subnetting

Cloud fundamentals (AWS / Azure preferred)

Virtualization and remote desktop tools

Working knowledge of: - Linux/Windows system admin basics - ITIL processes & ITSM tools (e.g., ServiceNow) - Basic scripting (Bash/PowerShell) is a plus

Bachelor's degree in Computer Science / IT / Networking (preferred) Relevant certifications like: - CCNA / Network+ - AWS Cloud Practitioner / AZ-900 - CompTIA A+ / ITIL Foundation (plus)

Minimum 2+ years of experience in: - Industry-based network/cloud support roles, OR - Prior teaching/training experience in IT infrastructure domains

Strong communication & classroom facilitation

Patience, mentoring ability, and student engagement Curriculum adaptability & learner-centered teaching