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What we are looking for
Role: Network Voice Engineer
Experience Range: 4 - 8 years
Location: Chennai/Bangalore
Interview Mode: Friday Virtual Drive
Must Have:
- Demonstrable experience in configuring, implementing, installing, commissioning and supporting complex multi-site voice and data LAN and WAN network solutions based predominantly on Cisco products
- Experience in Level 2 and Level 3 Support of Network Operations
- In-depth understanding of network infrastructure routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols
- In-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services
- Proven troubleshooting and problem diagnosis skills
Good to Have:
- Experience in Netcool, experience in setting up alerts and Monitoring
- CCNP certification
- Agile experience
Essential:
- 2-4 years of experience in Network opertions support Experience in managing Corporate WAN and Wireless support
- Experience in handling Corporate WAN networks, Routing & Switching (CCNA certification is preferred)
- Good Verbal and written communication skills in English
- In-depth knowledge of network environments (including providers and services).
- Experience with advanced network diagnostic tools.
- Experienced and proficient with Major Incident support and Provide support and resolution to network-related incidents and service requests within defined service level agreements (SLAs)
- Monitor and report on network health using management tools
- Perform daily network health checks to identify and rectify any potential issues in a timely manner
- Flexibility around working hours in support of business requirements (may include bank holiday working etc)
- Able to work 24x7 shift pattern
Minimum Qualification:
15 years of full-time education
Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)
