Network Support Specialist

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 8+ years of working experience in Networking.
• Proven knowledge and experience in Network security, WAN, trouble-shooting, switching, routing Firewall on Cisco, Juniper and Fortigate devices.
• Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices.
• Experience in design and implement complex network solutions that meet the business requirements of our clients.
• Install, configure, and maintain network equipment, including switches, routers, firewalls, NSX, WIFI, and virtual private networks (VPNs).
• Troubleshoot and resolve network-related issues, both proactively and reactively.
• Participate in an on-call rotation for critical network incidents and issues outside of business hours.
• Create and maintain technical documentation for all network-related processes, architectures, and solutions.

Preferred Skills and Experience

• Experience on Physical and Logical firewall devices.
• CCNP certification or equivalent knowledge.
• Bachelor's Degree.