Network Support Engineer

About the Company

We are a leading technology firm dedicated to providing innovative solutions that empower businesses to thrive in a digital world. Our mission is to deliver exceptional service and foster a culture of collaboration, integrity, and excellence.

About the Role

The Network Support Engineer will play a crucial role in maintaining and optimizing our network infrastructure, ensuring seamless connectivity and performance for our clients.

Responsibilities

• Monitor and troubleshoot network issues to ensure optimal performance.
• Implement network security measures to protect sensitive data.
• Collaborate with cross-functional teams to support network-related projects.
• Provide technical support and guidance to clients and internal teams.
• Document network configurations and changes for future reference.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.

Required Skills

• Strong understanding of networking protocols and technologies.
• Experience with network monitoring tools and troubleshooting techniques.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills.

Preferred Skills

• Familiarity with cloud networking solutions.
• Knowledge of network security best practices.
• Experience with VoIP and video conferencing technologies.

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.