Network Program Director

We are excited to offer an opportunity to join our team at Ericsson as a Customer Project

Manager (CPM). This role is value-driven, data-centred, and pivotal to fostering a balance

between Ericsson and our valued customers. The NPD is responsible for Fulfillment

Assignment Specifications (FAS) execution accountability, compliance to group, legal, and

financial directives. A key part of the role is delivering value and benefit recognition through

each project, for the benefit of both Ericsson and our clients.

What you will do:

Align pre-sales CFR with the contract and delivery.

Develop project plans for approval and target execution.

Accountable for successful delivery of assigned deployment projects as per scope &

margins within agreed timelines

Project Documentations: Evaluate project requirements, identify, and resolve

ambiguities, and create all required documentation including but not limited to scope

statements, project schedules, risk mitigation plans, issue logs, status, and cost reports

to be presented to internal and external customers. (Eri-doc and Global Cronos tool

compliances)

Manage customer and stakeholder relationships, ensuring alignment throughout all

stages of execution.

Drive project execution: track project activities, monitor and handle changes, conflicts,

and critical issues

Ensure financial performance to meet target Unadjusted Margin.

Uphold delivery excellence within defined scope, budget, and timeline.

Comply with applicable directives, with focus on zero impact on people and

environment.

Maintain data accuracy for conscientious and reliable reporting.

Responsible for monthly governance internal & external.

Resource Planning and Ramp up/ ramp down in the project

The skills you bring:

Consultative Skills.

Automation.

Process Management.

Negotiation.

Service Delivery Business Understanding.

Data Analytics.

Financial Acumen.

Artificial Intelligence (AI).

Customer Insights.

Ericsson Portfolio.

Stakeholder Management.

Change and Improvement Management.

Program/Project Finance Management.

Customer Relationship Building.

Project management